Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 732-902-6464 or make an appointment online!
Know Your Rights
Ed was a nice guy who knew what he was doing and took the time to explain what he'd done and why. The price was good for the job and completed on time. I'd use him again.
I go to Ed for anything automotive. He's always taken care of my family and I. Great guy. Great work ethic. Great businessman. He will ensure you have a positive experience and are taken care of. He does the right thing every time and keeps to his word. It's a rare experience nowadays. I recommend him to anyone and everyone. I fully trust him which is an uncommon feeling in the automotive repair industry but he's earned it.
I had some work done by Ed. He replaced 4 rotors and 4 pads on my Hyundai. In total, the work was priced exactly how I expected, if not a little less. The turn around time was incredible. In on tuesday, out on thursday. This is in addition to the fact that a blizzard hit during that time. This is all in addition to the fact that Ed even picked me up when my car was ready. Just bring your car in, he'll help you out. You won't regret it.
Thanks for keeping my BMW running smoothly and safe to drive!